At Doculand S.A.R.L., we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you use our services.
1. Information We Collect
1.1. Personal Information: When you place an order or create an account with us, we may collect personal information such as your name, address, email address, phone number, and payment details.
1.2. Usage Data: We may collect information about how you access and use our services, including your IP address, browser type, pages visited, and other usage statistics.
2. How We Use Your Information
2.1. To Provide Services: We use your personal information to process orders, deliver products, provide customer support, and communicate with you about your account and orders.
2.2. To Improve Our Services: We analyze usage data to understand how our services are used and to improve our website, products, and customer experience.
2.3. Marketing: With your consent, we may use your contact information to send you promotional materials and updates about our products and services. You can opt-out of these communications at any time.
3. Information Sharing and Disclosure
3.1. Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors and delivery partners. These providers are obligated to protect your information and use it only for the purposes for which it was shared.
3.2. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
3.3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Data Security
4.1. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.
4.2. While we strive to protect your information, we cannot guarantee its absolute security. Any transmission of data is at your own risk.
5. Your Rights
5.1. Access and Correction: You have the right to access and correct your personal information held by us. You can update your information through your account settings or by contacting us.
5.2. Deletion: You have the right to request the deletion of your personal information. We will comply with such requests, subject to legal and contractual obligations.
6. Changes to This Privacy Policy
6.1. We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our services after any changes indicates your acceptance of the updated policy.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us Via email sales@doculand.com.lb