Welcome to Doculand Lebanon’s FAQ section. Here, we have compiled answers to some of the most common questions our customers ask. If you have any additional questions, please feel free to contact us.
1. What services does Doculand Lebanon offer?
Doculand Lebanon offers a wide range of document management and printing services, including digital printing, binding, copying, scanning, large format printing, and customized printing solutions.
2. How can I place an order with Doculand Lebanon?
You can place an order by visiting our store, calling us, or using our website. For online orders, simply select the services you need, upload your documents, and follow the checkout process.
3. What are your payment options?
We accept various payment methods, including cash, credit cards, and bank transfers. Payment is due upon completion of the service unless otherwise agreed upon.
4. Do you offer delivery services?
Yes, we offer delivery services within Lebanon. Delivery charges vary based on the size, weight, and destination of your order.
5. How long will it take to receive my order?
Standard delivery typically takes 3-5 business days. Custom orders may take longer, and we will provide an estimated delivery time at the time of order confirmation.
6. What should I do if my order is delayed or lost?
If your order is delayed or you suspect it is lost, please contact us immediately at Sales@doculand.com.lb or by Whatsapp 70817121. We will work with our delivery partners to resolve the issue as quickly as possible.
7. How do I make a custom printing request?
For custom printing requests, please contact us directly with your specifications. Our team will work with you to ensure your project meets your requirements and provide you with a quote and estimated delivery time.
8. What measures do you take to ensure the quality of your services?
At Doculand Lebanon, we use state-of-the-art technology and high-quality materials to ensure the best results. Our experienced team conducts thorough quality checks at every stage of the process to maintain our high standards.
9. How can I contact Doculand Lebanon for further assistance?
You can contact us via phone at 70817121, email at Sales@doculand.com.lb, or visit any of our stores . Our customer service team is always ready to assist you with any questions or concerns.